Contact Us

We aim to respond to all enquiries within 2 business days.

1. General Support

For questions about your account, the tax wizard, or your subscription, contact our support team:

Email: [email protected]
Response time: within 2 business days
Support hours: Monday–Friday, 9:00–17:00 CET

2. Technical Issues

If you encounter a technical problem, please email [email protected] with the subject line “Technical Issue” and a description of the problem, including any error messages and the steps you took before encountering it.

3. Privacy & Data Protection

For GDPR-related requests (access, rectification, erasure, or data portability), contact our data protection team:

Email: [email protected]

For full details on how we handle your personal data, see our Data Protection & Privacy Policy.

4. Legal & Compliance

For legal notices, compliance matters, or regulatory enquiries:

Email: [email protected]

See our Legal Notice / Imprint for full company registration details.

5. Feedback & Suggestions

We welcome feedback on how we can improve TaxPilot. Send your ideas and suggestions to [email protected].